Privacy Policy

Camping „Between the Mountains“

STAZHANT OOD takes the protection of personal data very seriously and complies with all applicable legal requirements, including the General Data Protection Regulation (GDPR). This Privacy Policy is intended to inform you about what personal data we collect, how we process it, for what purposes, and what rights you have as a data subject.

STAZHANT OOD is registered in the Commercial Register with the Registry Agency under UIC 206307588 and has its registered address at 36 Balgarska Legia Street, Sofia 1618. In its capacity as a data controller, the company processes information provided by users when visiting the website or using the services offered.

1. What personal data do we collect and how do we use it?

When you send an enquiry or make a service booking, we collect and process the following categories of data:

• Full name
• Telephone number
• Email address
• Content of our correspondence
• Data required to make and confirm bookings

Your personal data is processed for the following purposes:

• Responding to enquiries and communicating with you
• Making, confirming, and administering bookings
• Improving the functionality and user experience of the website
• Complying with legal and regulatory obligations
• Statistical and marketing analyses

Personal data is not shared with third parties unless required by law.

2. Legal basis for processing

Personal data is processed on the following grounds:

• Your consent, given via the contact forms on the website
• Performance of a contract, including when making a booking
• Compliance with legal obligations related to tax, accounting, and commercial reporting

3. Retention period for personal data

Personal data is retained:

• Until the purposes for which it was collected have been fulfilled
• For the periods stipulated by applicable law regarding the retention of accounting and commercial documentation

4. Your rights under the GDPR

As a data subject, you have the right to:

• Access your personal data
• Rectify inaccurate or incomplete data
• Erase data
• Restrict processing
• Object to processing
• Data portability
• Withdraw consent
• Lodge a complaint with the Commission for Personal Data Protection (CPDP)

5. Cookies

This website uses cookies to optimise user experience and improve site performance.

The following types of cookies are used:

• Essential cookies – necessary for the basic functionality of the website
• Analytical cookies – used for traffic analysis via tools such as Google Analytics

Upon your first visit to the website, you will be asked to accept or decline the use of non-essential cookies via a pop-up banner.

6. Contact regarding personal data

If you have any questions about the processing of your personal data, you can contact us at:

• Email: office@campingbansko.com
• Telephone: +359 877 522 422
• Address: 36 Balgarska Legia Street, Sofia 1618

7. Changes to this Privacy Policy

STAZHANT OOD reserves the right to update this Privacy Policy periodically. The current version is always available on our website.